#3 – Holistic migration from Skype for Business to Microsoft Teams They fill the gaps and make it possible to move traditional telephony use cases over to Teams and to replace old telephony systems (PBXs, e.g. That’s where third-party providers such as Luware come into play.
Skype for business end of life full#
These crucial functionalities are major roadblocks to a full rollout within a company. Basic telephony functionality of Teams is often crude or simply missing. However, many companies are struggling with the holistic migration to Teams because it falls short in many telephony use cases such as call groups (called hunt groups in Skype for Business), service desks, IT help desks, call queueing, routing, contact centers, receptions, and attendants. Without a doubt, Teams is a field-proven and powerful tool for communication and collaboration. #2 – Traditional telephony & customer service with Microsoft Teams Teams has proven its power throughout the last year and surpasses Skype for Business by miles in terms of capabilities. Teams includes extensive functionality for communication and teamwork, and beyond that, everything is in one place: telephony, conferencing, chat, data storage/Sharepoint. Skype for Business already facilitates collaboration – with Teams, working together reaches a whole new level of sophistication. #1 – Advantages of Microsoft Teams over Skype for Business However, Microsoft offers extended support until October 14, 2025.īelow, find a full overview of the Microsoft product and service lifecycles for all versions of Skype for Business and Skype for Business Servers: Skype for Business On-Prem is end-of-life on September 1, 2024. Skype for business on-prem – end-of-life in 2024/2025 There is no time to spare to migrate to Teams. Skype for Business Online is end-of-life on J(read Microsoft announcement). Skype for Business Online – end-of-life in 2021
We have summarized the most important topics to consider for a holistic migration from Skype for Business to Teams. So why move to Teams? While the state-of-the-art communication platform masters collaboration, many companies have failed to implement Teams in their telephony use cases, in part due to missing functionality. Skype for Business facilitates remote work and collaboration, and many companies use it as their company-wide Voice over IP (VoIP) telephony system.
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